YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Update - We're sad to say we're still seeing issues with Marcus by Goldman Sachs, and we've asked our import provider to dig back in. We'll keep you posted on any further actionable updates. Thank you for hanging in there!
Feb 26, 2024 - 22:21 UTC
Monitoring - Our Direct Import provider has resolved the connection issue with Marcus by Goldman Sachs. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write into [email protected]!
Feb 22, 2024 - 16:39 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Feb 07, 2024 - 23:21 UTC
Investigating - We are investigating a spike in delayed statuses with Marcus. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Feb 06, 2024 - 22:36 UTC
Identified - We don't have any actionable updates to share at this time but can confirm our Direct Import provider is still working on this issue with Discover Credit Cards. Thank you for hanging in there and utilizing our other transaction entry methods in the meantime!
Feb 22, 2024 - 17:22 UTC
Update - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Feb 14, 2024 - 17:47 UTC
Investigating - We are investigating a spike in transactions not importing for Discover Credit Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Feb 13, 2024 - 16:01 UTC
Web App (app.ynab.com) Operational
90 days ago
100.0 % uptime
Today
Direct Import Providers ? Operational
90 days ago
100.0 % uptime
Today
Plaid ? Operational
90 days ago
100.0 % uptime
Today
MX ? Operational
90 days ago
100.0 % uptime
Today
TrueLayer ? Operational
90 days ago
100.0 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024
Resolved - Unfortunately, this issue with PC Financial is proving to be more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible.

No need to worry though! For persistent issues like we're experiencing with PC Financial, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.

Feb 27, 18:11 UTC
Update - We're continuing to work with our import provider on the President's Choice issues. We'll let you know as soon as we have an actionable update to share!
Feb 20, 20:34 UTC
Update - Our import provider is still working on President's Choice, but we don't have any actionable update to share at the moment. In the meantime, continue to use our other transaction entry methods to keep your accounts up to date.
Feb 8, 19:16 UTC
Identified - PC Financial made a change on their end that is preventing transaction updates. Our import provider is aware of the issue and we're working with them on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Feb 1, 18:38 UTC
Investigating - We are investigating a spike in transactions not importing for President's Choice. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Jan 30, 22:29 UTC
Feb 26, 2024
Resolved - After monitoring Macy’s Citi Card connection for the past week, we’ve confirmed that the issue is resolved. 🥳 If you've already tried to remove and re-add the connection and you're still running into issues, write into [email protected] and we'll be happy to help.
Feb 26, 22:32 UTC
Monitoring - Our Direct Import provider has resolved the issue with Macy’s - Citi Card. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Feb 22, 17:29 UTC
Update - While the issue isn't yet resolved, stats do appear to be improving which is a good sign! We'll continue keeping an eye on it and let you know when there are any other updates to share.
Feb 15, 19:10 UTC
Identified - We're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Feb 1, 18:43 UTC
Investigating - We are investigating a spike in transactions not importing for Macy’s - Citi Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Jan 30, 22:53 UTC
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

Unresolved incident: Discover Credit Card - Transactions Not Importing.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Feb 14, 2024