YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with temporary widespread issues. Only institutions on our Watchlist land here, and if your bank is one of them, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

ELAN CardMember Service
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Sep 27, 2023 - 14:08 UTC
Investigating - We are investigating a spike in connection issues on ELAN CardMember Service. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Sep 25, 2023 - 23:09 UTC
USAA - Transactions Not Importing
Update - Plaid is still working with USAA in order to get this issue resolved! The good news is; Plaid has been able to increase the updates for the connections with the issue, so you should be seeing your transactions import more consistently. We're still working with Plaid on all the details, but thanks for hanging in there with us in the meantime.
Sep 26, 2023 - 14:06 UTC
Update - Plaid is working with USAA in order to get this issue resolved. We haven't heard any more news than that, but we'll update here as soon as we hear anything new or actionable.
Sep 19, 2023 - 23:56 UTC
Update - Plaid is working with USAA in order to get this issue resolved. We haven't heard any more news than that, but we'll update here as soon as we hear anything new.
Sep 12, 2023 - 20:23 UTC
Update - Plaid is still working with USAA in order to get this issue resolved, so you may see some progress as they work on it. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Sep 05, 2023 - 21:29 UTC
Update - Plaid is working with USAA in order to get this issue resolved. We haven't heard any more news than that, but we'll continue to monitor the situation and update here as soon as we hear anything new. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Aug 29, 2023 - 18:13 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Aug 23, 2023 - 15:18 UTC
Investigating - We are investigating a spike in delayed transaction imports for USAA. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Aug 22, 2023 - 15:44 UTC
Discover Credit Card - Transactions Not Importing
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Sep 22, 2023 - 21:29 UTC
Investigating - We are investigating a spike in reports of transactions not importing on Discover Credit Card connections. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Sep 19, 2023 - 16:58 UTC
Uptime over the past 90 days. View historical uptime.
Web App (app.ynab.com) Operational
90 days ago
100.0 % uptime
Today
Direct Import Providers
Operational
90 days ago
100.0 % uptime
Today
Plaid
Operational
90 days ago
100.0 % uptime
Today
MX
Operational
90 days ago
100.0 % uptime
Today
TrueLayer
Operational
90 days ago
100.0 % uptime
Today
Website (www.ynab.com)
Operational
90 days ago
100.0 % uptime
Today
Public API
Operational
90 days ago
100.0 % uptime
Today
Subscription Provider
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

Unresolved incident: ELAN CardMember Service.

Sep 26, 2023
PNC - Connection & Transaction Issues
Resolved - While most of the issues associated with this incident have been resolved, we want to let you know about upcoming changes with PNC connections rather than resolve this incident with happy news, only for your connection to potentially fail again next week.

PNC has chosen to enter into a data access agreement with an alternative import provider, and give them exclusive rights to PNC data, instead of allowing customers to access their data through an open API. Since this provider is not one we work with, we anticipate all PNC connections will fail or be unreliable after the new agreement goes into effect on October 1st.

While we fully support any bank’s move to supporting API connections, it’s the industry standard for that API to be openly accessible and interoperable, so the consumer (that’s you!) can access their financial data from any app or service, securely and reliably. You can read more about the efforts for open banking standards in the US here.

Once the changes take effect, feel free to voice the impact to PNC, and let them know that you would like to access your data via other aggregators/providers and request they follow these open banking standards. We will also keep our Watchlist Institutions article updated, so you can find the most up-to-date information that we have regarding PNC there.

In the meantime, we recommend using File-Based Importing in YNAB to keep your PNC accounts up-to-date.
Sep 26, 17:19 UTC
Identified - We've identified the cause of these issues, and we're working with our Direct Import providers on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Sep 14, 23:12 UTC
Investigating - We are investigating a spike in connection issues as well as transactions not importing for PNC. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Sep 6, 13:18 UTC
Bank Import Button Returns
Resolved - We've worked through all the bugs, so we'll be re-releasing this feature over the coming weeks! Thanks for hanging in there with us, we're excited about this one! And again, your bank connections have not been affected by either change—you are still able to import from your banks using direct import and File-Based Import.
Sep 26, 14:04 UTC
Monitoring - We have temporarily rolled back our exciting new feature where transactions imported automatically. This means the Bank Import button is coming out of retirement in the web app for a bit while we resolve some backend issues. Your bank connections have not been affected by either change—you are still able to import from your banks using direct import and File-Based Import.
Sep 10, 23:03 UTC
Alliant Credit Union - Connection Issues
Resolved - After monitoring Alliant Credit Union’s connection for the past week, we’ve confirmed that the issue is resolved.
Sep 26, 00:22 UTC
Monitoring - Our Direct Import provider has resolved the issue with Alliant Credit Union! 🎉 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Sep 18, 22:49 UTC
Investigating - We are investigating a spike in connection issues with Alliant Credit Union. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Sep 12, 10:58 UTC
Sep 25, 2023
Elan CardMember Services - Connection Issues
Resolved - After monitoring CardMember Services Elan’s connection for the past week, we’ve confirmed that the issue is resolved.
Sep 25, 19:17 UTC
Monitoring - Our Direct Import provider has resolved the issue with Elan. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Sep 19, 23:57 UTC
Update - We're still working with our Direct Import provider on the issue with Elan. It's turning out to be a doozy, apparently! We'll continue to keep you updated as things progress.
Sep 12, 19:55 UTC
Update - We're still working with our Direct Import provider on the issue with Elan. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Sep 5, 21:04 UTC
Investigating - We are investigating a spike in connection issues with Elan CardMember Services. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Aug 30, 14:49 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

Unresolved incident: Discover Credit Card - Transactions Not Importing.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
TD Bank (US) - Payee Issues
Resolved - After monitoring TD Bank's payees for the past week, we’ve confirmed that the issue is resolved.
Sep 19, 23:51 UTC
Monitoring - Our Direct Import provider has resolved the issue with TD Bank payees. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Sep 15, 17:16 UTC
Update - We're in a holding pattern with this one, so consider this a non-update update! We'll be sure to update here when we have more news or when the issue is officially resolved.
Sep 7, 13:55 UTC
Update - Our Direct Import provider still has some work to do on this one, and they've made a lot of progress on their end. Hopefully you're already seeing improvement in your payee names, but we'll be sure to update here once the issue is officially resolved.
Aug 31, 15:01 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. While this work is in progress, it is possible you'll see improvement in your payee names, however we'll be sure to let you know once we've received the green light that the issue is officially resolved.
Aug 26, 03:00 UTC
Investigating - We are investigating a spike in transactions importing with a generic payee for TD Bank (US). If affected, your transactions will import either with a nondescript payee or with the same, incorrect payee. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them.

In the meantime, if all of your transactions import with an incorrect payee, we suggest that you turn off payee renaming so that the generic payee name will persist instead. This will make it easier to remember to correct payees on each of your imported transactions.
Aug 15, 01:32 UTC
Sep 18, 2023
Navy Federal Credit Union - Transactions Not Importing
Resolved - After monitoring Navy Federal’s connection for the past week, we’ve confirmed that the issue is resolved.
Sep 18, 23:15 UTC
Monitoring - Our Direct Import provider has resolved the issue with Navy Federal! 🎉 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Sep 11, 16:27 UTC
Update - Our import provider is still working on the NFCU issue, but we don't have an actionable update to share at the moment. In the meantime, continue to use our other transaction entry methods to keep your accounts up to date.
Sep 7, 14:01 UTC
Update - Our import provider is still hard at work on the NFCU issue. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Aug 31, 14:50 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Aug 26, 00:12 UTC
Investigating - We are investigating a spike in delayed transaction imports for Navy Federal. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Aug 22, 13:10 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Sep 14, 2023
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