Welcome, YNABer!
Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
Investigating - We've been investigating a spike in connection and transaction issues with Schools First FCU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Dec 05, 2024 - 23:35 UTC
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Dec 05, 2024 - 23:35 UTC
Identified - We've identified the cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Dec 05, 2024 - 21:07 UTC
Dec 05, 2024 - 21:07 UTC
Investigating - We're investigating a spike in connection issues with Tangerine Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Dec 02, 2024 - 21:15 UTC
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Dec 02, 2024 - 21:15 UTC
Update - We're noticing signs of an improvement in data quality and connection success. We aren't ready to call this resolved just yet, but we'll continue monitoring for further improvements over the next week and update you as soon as we're sure it's resolved. Thank you for hanging in there!
Nov 21, 2024 - 21:56 UTC
Nov 21, 2024 - 21:56 UTC
Update - After monitoring this further, we determined that it hasn't been resolved—connection and transaction issues persist. We'll continue working with our Direct Import providers on the next steps and update you as things progress!
In the meantime, continue to use our other transaction entry methods to keep your accounts up to date or, if your transactions imported incorrectly, check out this section of our Troubleshooting Linked Accounts guide.
Nov 13, 2024 - 18:45 UTC
In the meantime, continue to use our other transaction entry methods to keep your accounts up to date or, if your transactions imported incorrectly, check out this section of our Troubleshooting Linked Accounts guide.
Nov 13, 2024 - 18:45 UTC
Monitoring - The issues with RBC have been resolved. If you're still running into issues, remove and re-add the connection. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Nov 06, 2024 - 22:55 UTC
Nov 06, 2024 - 22:55 UTC
Update - We are continuing to investigate this issue.
Nov 05, 2024 - 21:15 UTC
Nov 05, 2024 - 21:15 UTC
Update - If your transactions are importing with swapped inflows and outflows, be sure to check out this section of our Troubleshooting Linked Accounts guide to help get your accounts back on track!
Nov 05, 2024 - 21:12 UTC
Nov 05, 2024 - 21:12 UTC
Investigating - We're investigating a spike in connection issues AND incorrect transaction imports with RBC Canada. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Nov 05, 2024 - 19:41 UTC
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Nov 05, 2024 - 19:41 UTC
Web App (app.ynab.com)
Operational
Direct Import Providers
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Operational
Plaid
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Operational
MX
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Operational
TrueLayer
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Operational
Website (www.ynab.com)
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Operational
Public API
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Operational
Subscription Provider
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.