YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Investigating - We've been investigating a spike in connection and transaction issues with Schools First FCU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Dec 05, 2024 - 23:35 UTC
Identified - We've identified the cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Dec 05, 2024 - 21:07 UTC
Investigating - We're investigating a spike in connection issues with Tangerine Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Dec 02, 2024 - 21:15 UTC
Update - We're noticing signs of an improvement in data quality and connection success. We aren't ready to call this resolved just yet, but we'll continue monitoring for further improvements over the next week and update you as soon as we're sure it's resolved. Thank you for hanging in there!
Nov 21, 2024 - 21:56 UTC
Update - After monitoring this further, we determined that it hasn't been resolved—connection and transaction issues persist. We'll continue working with our Direct Import providers on the next steps and update you as things progress!

In the meantime, continue to use our other transaction entry methods to keep your accounts up to date or, if your transactions imported incorrectly, check out this section of our Troubleshooting Linked Accounts guide.

Nov 13, 2024 - 18:45 UTC
Monitoring - The issues with RBC have been resolved. If you're still running into issues, remove and re-add the connection. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Nov 06, 2024 - 22:55 UTC
Update - We are continuing to investigate this issue.
Nov 05, 2024 - 21:15 UTC
Update - If your transactions are importing with swapped inflows and outflows, be sure to check out this section of our Troubleshooting Linked Accounts guide to help get your accounts back on track!
Nov 05, 2024 - 21:12 UTC
Investigating - We're investigating a spike in connection issues AND incorrect transaction imports with RBC Canada. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Nov 05, 2024 - 19:41 UTC
Web App (app.ynab.com) Operational
90 days ago
99.93 % uptime
Today
Direct Import Providers ? Operational
90 days ago
99.99 % uptime
Today
Plaid ? Operational
90 days ago
100.0 % uptime
Today
MX ? Operational
90 days ago
99.99 % uptime
Today
TrueLayer ? Operational
90 days ago
99.99 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
99.53 % uptime
Today
Public API ? Operational
90 days ago
99.95 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2024

No incidents reported today.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

Unresolved incidents: SchoolsFirst FCU: Connection and Transaction Issues, Tangerine Bank (CA): Connection Issues.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Resolved - Our developers found the problem and have successfully got the app back up and running. Feel free to head back to your budget and test things out!
Dec 2, 18:00 UTC
Investigating - YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.
Dec 2, 16:31 UTC
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024
Completed - The scheduled maintenance has been completed.
Nov 25, 22:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 25, 21:38 UTC
Resolved - This incident has been resolved.
Nov 25, 19:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 19:42 UTC
Investigating - YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.
Nov 25, 19:30 UTC
Nov 24, 2024

No incidents reported.