YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Investigating - While I don't have anything actionable to update you on, we have heard from Plaid who has escalated this issue with their engineering team. We'll continue to give updates as we have them in the meantime. Keep on keeping on!
Feb 13, 2025 - 22:09 UTC
Identified - We've identified the cause of the issue and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Again, you may be able to link your credit card via the "Desjardins VISA" option in the list. Otherwise, please continue to use our other transaction entry methods to keep your credit card accounts up to date.
Jan 30, 2025 - 21:53 UTC
Investigating - We're investigating a spike in reports of missing CC accounts for Desjardins. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, you might be able to link your credit card via the "Desjardins VISA" option in the list or use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jan 24, 2025 - 02:05 UTC
Identified - Our import providers are continuing to work on Scotiabank. We will keep an eye out for any share-worthy or actionable updates and post here as soon as we have one. Thank you for hanging in there!
Feb 13, 2025 - 19:36 UTC
Update - We've identified the cause of the issue and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Feb 06, 2025 - 19:35 UTC
Investigating - We're investigating a spike in transactions not importing for Scotiabank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Jan 28, 2025 - 21:49 UTC
Update - Things are continuing to go well and we're working through any issues as they come! For those that may be experiencing some changes to their payees, we've learned this is expected behavior given the data we are receiving from the bank and Plaid. We're hopeful this will improve as we learn more, and in the meantime you can customize your payee renaming rules which might help clean things up. If you need more help with anything at all, write to help@ynab.com!
Jan 30, 2025 - 19:19 UTC
Monitoring - Things are going well so far, although we are investigating some early reports of data quality issues (mostly payee related) and seeing if there's anything we can do to improve. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Jan 24, 2025 - 02:00 UTC
Identified - Starting January 21, 2025 TrueLayer, our direct import provider for Europe, is retiring coverage for a number of countries. In order to continue offering direct import to our European customers, we are partnering with Plaid. As we transition, you may experience import outages, and unfortunately there are some banks we currently offer coverage for that will not be supported through Plaid. We will keep updating the status page as we move through the early days of this first migration. Check out this article for more information and to learn which banks will be impacted.
Jan 21, 2025 - 14:26 UTC
Web App (app.ynab.com) Operational
90 days ago
99.99 % uptime
Today
Direct Import Providers ? Degraded Performance
90 days ago
99.99 % uptime
Today
Plaid ? Degraded Performance
90 days ago
100.0 % uptime
Today
MX ? Degraded Performance
90 days ago
99.97 % uptime
Today
TrueLayer ? Degraded Performance
90 days ago
100.0 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
99.99 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

Unresolved incidents: Scotiabank - Transactions Are Not Importing, Desjardins - Missing Credit Card Accounts.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.