Welcome, YNABer!
Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
Identified - We've identified the issue's cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Jul 25, 2024 - 18:54 UTC
Jul 25, 2024 - 18:54 UTC
Investigating - We're investigating a spike in connection issues with PayPal, especially when it comes to completing CAPTCHA requests. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Jul 15, 2024 - 17:56 UTC
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Jul 15, 2024 - 17:56 UTC
USAA, Discover, Citibank, US Bank, Huntington Bank, State Employees Credit Union, Lake Michigan Credit Union—Transactions Not Importing
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Monitoring - Our Direct Import provider has resolved the issue with transaction updates. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Jul 25, 2024 - 18:01 UTC
Jul 25, 2024 - 18:01 UTC
Investigating - We're investigating a spike in transactions not importing for multiple financial institutions—USAA, Discover, Citibank, US Bank, Huntington Bank, State Employees Credit Union, Lake Michigan Credit Union.
Our import provider confirmed they're all related and we're working with them to learn more. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Jul 23, 2024 - 20:23 UTC
Our import provider confirmed they're all related and we're working with them to learn more. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
Jul 23, 2024 - 20:23 UTC
Web App (app.ynab.com)
Operational
Direct Import Providers
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Operational
Plaid
?
Operational
MX
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Operational
TrueLayer
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Operational
Website (www.ynab.com)
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Operational
Public API
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Operational
Subscription Provider
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.