YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Identified - We've identified the issue's cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Jul 18, 2024 - 18:54 UTC
Investigating - We're investigating a spike in connection issues with PayPal, especially when it comes to completing CAPTCHA requests. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jul 15, 2024 - 17:56 UTC
Monitoring - Our Direct Import provider has resolved the issue with Discover. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Jul 18, 2024 - 18:50 UTC
Investigating - We're investigating a spike in connection issues and reports of transactions not importing for Discover. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Jul 16, 2024 - 18:08 UTC
Web App (app.ynab.com) Operational
90 days ago
99.69 % uptime
Today
Direct Import Providers ? Operational
90 days ago
99.97 % uptime
Today
Plaid ? Operational
90 days ago
100.0 % uptime
Today
MX ? Operational
90 days ago
99.92 % uptime
Today
TrueLayer ? Operational
90 days ago
100.0 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
99.99 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 18, 2024

Unresolved incidents: Discover—Connection Issues & Transactions not importing, PayPal—Connection Issues.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - Unfortunately, the duplicate transaction issue with Huntington Bank is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible.

No need to worry though! We have another import provider having better luck with Huntington Bank. Please reach out to us at help@ynab.com if you'd like to see if you're a good candidate for a switch. Otherwise, for persistent issues like this one with Huntington Bank, we will update our Watchlist Institutions article, so you can monitor the status of your bank there.

Jul 11, 13:51 UTC
Update - Our import provider believes they've fixed the issue with transactions importing into the wrong accounts, but the issues with duplicates related to pending transactions importing as cleared is not yet resolved. Thank you for hanging in there with us!
Jun 27, 19:13 UTC
Identified - The cause of the issue has been identified and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress!

In the meantime, be sure to 1.) delete/edit any incorrect transactions, 2.) reconcile your accounts to keep your balances accurate, 3.) leave any affected accounts unlinked if their imports are creating too much confusion, and 4.) use our other transaction entry methods to keep your accounts up to date.

Jun 20, 13:58 UTC
Investigating - We're investigating a spike in incorrect transaction imports (e.g., duplicates, imports into wrong accounts) with Huntington Bank. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jun 5, 20:50 UTC
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - After monitoring Amex connections for the past week, we’ve confirmed that the issue is resolved. If you need more help, write to help@ynab.com!
Jul 9, 18:39 UTC
Monitoring - Good news—our Direct Import provider has resolved the issue with American Express.🎉

Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Jul 6, 17:40 UTC
Investigating - We're investigating a spike in connection issues with American Express. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. Please keep in mind that due to the US holiday this week a fix may be delayed.

In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jul 3, 17:59 UTC
Resolved - Our import provider noticed transactions are importing again for most NFCU credit card account holders. If you're still running into issues, follow the steps to remove and re-add the connection—being sure to re-link your accounts! If the issue persists, write to us at help@ynab.com so we can take a closer look.
Jul 9, 15:58 UTC
Investigating - We're investigating a spike in transactions not importing for Navy Federal credit card accounts. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jul 3, 19:25 UTC
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024
Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.