YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Update - After monitoring this further, we determined that it hasn't been resolved—connection and transaction issues persist. We'll continue working with our Direct Import providers on the next steps and update you as things progress!

In the meantime, continue to use our other transaction entry methods to keep your accounts up to date or, if your transactions imported incorrectly, check out this section of our Troubleshooting Linked Accounts guide.

Nov 13, 2024 - 18:45 UTC
Monitoring - The issues with RBC have been resolved. If you're still running into issues, remove and re-add the connection. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Nov 06, 2024 - 22:55 UTC
Update - We are continuing to investigate this issue.
Nov 05, 2024 - 21:15 UTC
Update - If your transactions are importing with swapped inflows and outflows, be sure to check out this section of our Troubleshooting Linked Accounts guide to help get your accounts back on track!
Nov 05, 2024 - 21:12 UTC
Investigating - We're investigating a spike in connection issues AND incorrect transaction imports with RBC Canada. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Nov 05, 2024 - 19:41 UTC
Web App (app.ynab.com) Operational
90 days ago
99.94 % uptime
Today
Direct Import Providers ? Operational
90 days ago
99.96 % uptime
Today
Plaid ? Operational
90 days ago
100.0 % uptime
Today
MX ? Operational
90 days ago
99.9 % uptime
Today
TrueLayer ? Operational
90 days ago
99.99 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
99.53 % uptime
Today
Public API ? Operational
90 days ago
99.95 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Unresolved incident: RBC Royal Bank of Canada.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Resolved - After monitoring the Amex UK connection for the past few days, we’ve confirmed this issue is resolved. If you need more help, write to help@ynab.com!
Nov 7, 03:35 UTC
Update - We're hearing reports of the issue persisting for some users. TrueLayer has asked to try clearing your cookies and cache first, and then trying the Amex UK connection once more. Here are instructions for  Chrome,  Firefox,  Safari, and Edge. If the issue still persists, write to help@ynab.com!
Nov 5, 16:00 UTC
Monitoring - Our direct import provider (TrueLayer) believes the issue with Amex UK is resolved. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Nov 5, 14:35 UTC
Investigating - We're investigating a spike in connection issues with American Express UK. TrueLayer is aware of the issue and working on it, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Nov 4, 15:25 UTC