YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Citibank — Transaction imports are delayed
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Apr 16, 2024 - 16:03 UTC
Investigating - We're investigating a spike in transactions not importing and/or importing with a significant delay for Citibank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Apr 11, 2024 - 19:17 UTC
Discover Credit Card — Transactions are importing incorrectly
Update - Some YNABers have noticed improvements in data quality issues, but we haven't received confirmation from our import provider that it's resolved. If you haven't done so within the last day or two, please remove and re-add the connection and re-link it to your Discover account(s). This will help ensure your connection is operating with our import provider's most recent, potential fixes.
Apr 11, 2024 - 15:56 UTC
Update - Our import provider is still working on a fix for these transaction issues with Discover Credit Cards. We'll update you here the minute we have any actionable updates to share. Thank you for hanging in there with us in the meantime!
Mar 27, 2024 - 16:46 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to keep your Discover credit cards unlinked and use our other transaction entry methods to keep your accounts up to date.
Mar 21, 2024 - 16:36 UTC
Investigating - We're investigating a spike in incorrect transaction imports (e.g., old transactions reimporting with new dates and inflows and outflows getting swapped) with Discover Credit Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, you may want to unlink the affected account(s) and use our other transaction entry methods to keep your accounts up to date!
Mar 18, 2024 - 19:46 UTC
Amazon Credit Card by Synchrony - Connection issues
Update - Our import provider confirmed Synchrony is blocking data aggregation, affecting Amazon and other Synchrony-managed store cards. They're continuing to work on a solution. We'll update you as soon as we have any actionable news!
Apr 11, 2024 - 15:47 UTC
Update - Our import provider made some adjustments to the connection, but we're now seeing an increase in issues with credentials. 😞 They're continuing to dig into it for us. Thank you for hanging in there!
Apr 04, 2024 - 20:00 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Mar 26, 2024 - 15:10 UTC
Update - We are continuing to investigate this issue.
Mar 20, 2024 - 16:02 UTC
Investigating - We are investigating a spike in connection issues with Amazon Store Card by Synchrony. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Mar 20, 2024 - 16:01 UTC
Uptime over the past 90 days. View historical uptime.
Web App (app.ynab.com) Operational
90 days ago
100.0 % uptime
Today
Direct Import Providers ? Operational
90 days ago
99.98 % uptime
Today
Plaid ? Operational
90 days ago
99.94 % uptime
Today
MX ? Operational
90 days ago
100.0 % uptime
Today
TrueLayer ? Operational
90 days ago
100.0 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

Unresolved incident: Citibank — Transaction imports are delayed.

Apr 15, 2024
ELAN CardMember Service Credit Card - Connection Issues
Resolved - Unfortunately, this issue with Elan is proving to be more complex to resolve than anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible.

No need to worry though! For persistent issues like we're experiencing with Elan, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.
Apr 15, 16:34 UTC
Update - Our import provider is still working on the connection issues with Elan. We'll update you here the minute we have any actionable updates to share. Thank you for hanging in there!
Apr 4, 20:06 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Mar 26, 15:18 UTC
Investigating - We're investigating a new spike in connection issues with ELAN CardMember Services. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Mar 20, 18:05 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

Unresolved incidents: Amazon Credit Card by Synchrony - Connection issues, Discover Credit Card — Transactions are importing incorrectly.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Ally Bank - Transactions not importing
Resolved - After monitoring Ally Bank’s connection for the past week, we’ve confirmed the issue is resolved.🥳
Apr 8, 22:06 UTC
Monitoring - Our Direct Import provider let us know the issue was related to maintenance Ally Bank was doing on their site. The issue should be resolved as of today. Please follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!
Apr 4, 17:30 UTC
Investigating - We are investigating a spike in transactions not importing for Ally Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Mar 31, 14:46 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
President's Choice Financial — Connection Issues
Resolved - After monitoring PC Financials’s connection for the past week, we’ve confirmed that the issue is resolved.🥳
Apr 4, 19:53 UTC
Monitoring - Our Direct Import provider has resolved the issue with President's Choice Financial MasterCard. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!
Apr 2, 18:43 UTC
Identified - We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Mar 27, 17:02 UTC
Investigating - We are investigating a spike in connection issues with President’s Choice Financial. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Mar 26, 16:08 UTC
USAA - Connections & Transactions
Resolved - After monitoring USAA’s connection for the past week, we’ve confirmed that the issue is resolved. 🥳
Apr 4, 19:42 UTC
Monitoring - Our Direct Import provider has resolved the issue with USAA. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!
Apr 2, 17:26 UTC
Investigating - We are investigating a spike in transactions not importing for USAA. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Mar 27, 20:49 UTC
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