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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
U.S. Bank - Transactions Not Importing
Incident
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Resolved
Unfortunately, we have learned that U.S. Bank is currently limiting the access of our import provider, Plaid, which may result in your transaction being slow to import. We're hearing reports of longer than 3 days are expected. They will continue to work behind the scenes to find a positive resolution, but they don't have a timeline to share. As we remove this from a widespread incident status, we will update Direct Import Watchlist Institutions: A Guide if/when we learn otherwise. Thanks for rolling with the punches with us!
Identified
We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your budget updated.
Update
We are continuing to investigate this issue.
Investigating
We are investigating a spike in transactions not importing for U.S. Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (Plaid).