YNAB Status

Welcome, YNABer!

Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Monitoring - Our Direct Import provider has resolved the issue with NFCU, so you should see transaction updates happen more frequently. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Jun 12, 2024 - 20:20 UTC
Update - Our import provider made progress! Our stats confirm transaction updates are happening more regularly, and we're hopeful YNABers are noticing improvements. It's still not quite as fast as we/they (and likely you!) are hoping for. They're continuing to work on it further. Thank you for hanging in there and using our other transaction entry methods when needed!
Jun 06, 2024 - 17:24 UTC
Identified - We've identified the cause of the issue. Our provider is in the process of moving to a new API connection with NFCU. While this is a direct (and therefore, more secure) connection, it's experiencing delays in transaction updates. Our Direct Import provider is working with NFCU to improve this. We'll keep you updated as we learn more!

In the meantime, please continue to use Direct Import in combination with our other transaction entry methods to keep your accounts up to date.

May 30, 2024 - 17:21 UTC
Investigating - We're investigating a spike in transactions not importing for Navy Federal CU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
May 20, 2024 - 20:47 UTC
Identified - The cause of the issue has been identified and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress!

In the meantime, be sure to 1.) delete/edit any incorrect transactions, 2.) reconcile your accounts to keep your balances accurate, 3.) leave any affected accounts unlinked if their imports are creating too much confusion, and 4.) use our other transaction entry methods to keep your accounts up to date.

Jun 11, 2024 - 13:58 UTC
Investigating - We're investigating a spike in incorrect transaction imports (e.g., duplicates, imports into wrong accounts) with Huntington Bank. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jun 05, 2024 - 20:50 UTC
Identified - Our import provider made some improvements that may help get Barclaycard reconnected. Please follow the steps to entirely remove and re-add the connection if you haven't done so in the past 5 days.

If it's still not working for you, don't worry—we're continuing to work with our Direct Import provider and we'll keep you updated here as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

Jun 11, 2024 - 13:43 UTC
Investigating - We're investigating a spike in connection issues with Barclaycard. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Jun 06, 2024 - 17:08 UTC
Web App (app.ynab.com) Operational
90 days ago
99.69 % uptime
Today
Direct Import Providers ? Operational
90 days ago
99.97 % uptime
Today
Plaid ? Operational
90 days ago
99.94 % uptime
Today
MX ? Operational
90 days ago
99.97 % uptime
Today
TrueLayer ? Operational
90 days ago
100.0 % uptime
Today
Website (www.ynab.com) ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Subscription Provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - This incident has been resolved.
Jun 14, 19:33 UTC
Update - We are continuing to monitor for any further issues.
Jun 14, 13:37 UTC
Monitoring - The app is back up, and we're continuing to monitor while we determine the root cause.
Jun 14, 13:36 UTC
Update - We are continuing to investigate this issue.
Jun 14, 13:01 UTC
Investigating - We are investigating an issue where YNAB is not loading for some users. Fear not, we're working hard so you can get back to planning how you're going to spend your paycheck!
Jun 14, 13:00 UTC
Resolved - This incident has been resolved.
Jun 14, 19:32 UTC
Monitoring - The app is back up, and we're continuing to monitor while we determine the root cause.
Jun 14, 13:36 UTC
Investigating - YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.
Jun 14, 13:00 UTC
Jun 13, 2024

No incidents reported.

Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 21:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:30 UTC
Scheduled - We will be undergoing a brief period of maintenance during this time.
Jun 12, 21:28 UTC
Jun 11, 2024

Unresolved incidents: Barclaycard—Connection Issues, Huntington Bank—Transaction Issues.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - This incident has been resolved.
Jun 7, 17:21 UTC
Investigating - We're investigating an issue moving past the loading screen when adding or reauthorizing a connection. We'll post updates here as we have them. In the meantime, transaction updates for existing connections should continue to work.
Jun 7, 15:55 UTC
Jun 6, 2024
Jun 5, 2024
Resolved - Our Direct Import provider has resolved the issue with Ally Bank. 🥳 It was caused by some scheduled downtime by Ally Bank on June 1st, but transactions should be importing again as expected. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you haven't done so recently. If you're still experiencing issues after that, reach out to us at help@ynab.com!
Jun 5, 19:59 UTC
Investigating - We're investigating a spike in transactions not importing for Ally Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

Jun 4, 13:30 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 17:14 UTC
Update - Scheduled maintenance is currently in progress. We've put the app in Maintenance Mode. We will provide updates as necessary.
Jun 5, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 16:55 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 5, 16:54 UTC
Jun 4, 2024
Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.