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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

Multiple European Institutions: Connections Down

Incident Report for YNAB

Update

A bit more good news! The issue has been resolved for Permanent tsb. If you're still having an issue with Permanent tsb, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

Here is the updated list of impacted financial institutions:

- Argenta
- AXA Banque (BE)
- Bank Pekao
- GarantiBank
- HSBC (FR) - Particuliers
- ING Bank Śląski
- PKO Bank Polski

Posted May 15, 2025 - 21:26 UTC

Update

Good news! This is now only impacting the following financial institutions:

- Argenta
- AXA Banque (BE)
- Bank Pekao
- GarantiBank
- HSBC (FR) - Particuliers
- ING Bank Śląski
- Permanent tsb
- PKO Bank Polski

If you're having an issue with a bank that isn't listed above, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

Posted May 06, 2025 - 01:00 UTC

Update

Our import provider is working hard to resolve this issue. There aren’t any actionable updates to share just yet, but we’re keeping a close eye and will share more as soon as we can. Thanks so much for your patience!

Posted Apr 23, 2025 - 18:13 UTC

Identified

We're seeing a spike in connection issues with multiple European financial institutions. Our Direct Import provider is aware of the issue and working with the financial institutions on a fix. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

Posted Apr 16, 2025 - 18:15 UTC

This incident affects: Direct Import Providers (Plaid).