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Discover Credit Card - Transactions Not Importing
Incident
Report for YNAB
Resolved
After monitoring Discover Credit Card’s connection for the past week, we’ve confirmed transactions are no importing again. If you're still experiencing issues, please reach out to [email protected]!
Monitoring
Our Direct Import provider has resolved the issue with Discover Credit Card. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!
Update
We're continuing to work alongside our Direct Import provider on a fix for the import issues with Discover. We appreciate you hanging in there with us!
Identified
We don't have any actionable updates to share at this time but can confirm our Direct Import provider is still working on this issue with Discover Credit Cards. Thank you for hanging in there and utilizing our other transaction entry methods in the meantime!
Update
We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Investigating
We are investigating a spike in transactions not importing for Discover Credit Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (MX).