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Chase: Duplicate Credit Card Transactions

Incident Report for YNAB

Investigating

We're investigating a spike in duplicate transaction issues with Chase *credit card* accounts. Duplicate transactions are typically a one-time occurrence, so we ask that you please refer to our Troubleshooting Linked Accounts article for next steps!

If duplicates continue to import after you've followed those steps, you can reach out to us at help@ynab.com with: (1) your credit card account name and (2) a screenshot how those transactions look in YNAB. Then we'll be able to troubleshoot the issue further with our import providers.
Posted Jun 05, 2025 - 21:06 UTC
This incident affects: Direct Import Providers (Plaid, MX).