YNAB Status

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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

PayPal - Connection Issues
Incident Report for YNAB
After monitoring PayPal’s connection for the past week, we’ve confirmed that the issue is resolved. If you've tried removing and re-adding the connection following these steps and you're still experiencing an issue, please reach out to us at help@ynab.com!
Posted May 23, 2024 - 17:12 UTC
Our Direct Import provider has resolved the issue with PayPal. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!
Posted May 20, 2024 - 22:10 UTC
Our import provider is still working on a fix for this. As soon as we have an actionable update, we'll be sure to share it here. Thanks for your patience!
Posted May 06, 2024 - 16:58 UTC
We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Posted Apr 24, 2024 - 13:28 UTC
We're investigating a spike in issues with PayPal where YNABers where connections are timing out before authentication questions are being prompted for. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Posted Apr 22, 2024 - 21:49 UTC
This incident affected: Direct Import Providers (MX).