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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
Huntington Bank — Missing Credit Card Accounts
Incident
Report for YNAB
Resolved
Our Direct Import provider has resolved the issue with Huntington Bank. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. If you need more help, write to help@ynab.com!
Identified
We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Investigating
We're investigating a spike in reports of missing credit card accounts with Huntington Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep any existing credit card accounts up to date. If you need to add a new Huntington credit card account, you can still do so following these steps and choosing Unlinked for now.
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
This incident affected: Direct Import Providers (Plaid).