Welcome, YNABer!
Here’s what we know right now about any financial institutions with temporary widespread issues. Only institutions on our Watchlist land here, and if your bank is one of them, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
Customer support platform is down
Incident
Report for YNAB
Resolved
This incident has been resolved.
Monitoring
Kustomer is recovering. We are able to reply to some messages from customers, though we are still hitting occasional errors.
Update
Kustomer is still experiencing issues, and we are still unable to respond to any customer messages at this time.
Update
We are continuing to investigate this issue.
Investigating
Kustomer, our customer support platform, is having a major outage. We are unable to respond to any customer messages at this time. Their status page is https://status.kustomer.com/.