Welcome, YNABer!
Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
Amazon.com Store Card - Transactions Not Importing
Incident
Report for YNAB
Resolved
Unfortunately, this issue with Amazon.com is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible.
No need to worry though! For persistent issues like those we're experiencing with Amazon.com, we will update our Watchlist Institutions article so that you can monitor the status of your bank there.
No need to worry though! For persistent issues like those we're experiencing with Amazon.com, we will update our Watchlist Institutions article so that you can monitor the status of your bank there.
Update
There are no actionable updates to share, but we will continue to keep you updated as we hear anything new!
Update
As we move further into the holiday season, we expect work on issues like this to slow and resolutions to take longer than usual. All teams involved will be back to business as usual in the new year, and we'll be sure to share updates then!
Identified
The issue will require (and depend upon) collaboration between Amazon.com Store Card and our provider. We'll continue to keep you updated as we hear anything new! Continue to use our other transaction entry methods to keep your accounts up to date.
Investigating
We are investigating a spike in transactions not importing for Amazon.com Store Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (Plaid).