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Home Depot CC by Citibank - Connection Issues
Incident
Report for YNAB
Resolved
After monitoring Home Depot CC by Citibank’s connection for the past week, we’ve confirmed that the issue is resolved. 🥳
Update
After monitoring Home Depot CC by Citibank’s connection for the past week, we’ve confirmed that the issue is resolved. 🥳
Monitoring
Our Direct Import provider has resolved the issue with Home Depot CC. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to help@ynab.com!
Identified
We have identified an issue that is causing connection issues with Home Depot CC by Citibank and we're working with our Direct Import provider on the next steps. We'll keep you updated as things progress! Please use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (MX).