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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
First Tech Federal Credit Union - Missing Accounts
Incident
Report for YNAB
Resolved
While this issue is not resolved, this issue with First Tech is proving to be much more complex to resolve and is now considered a long-term issue by Plaid. While work will continue to be done behind the scenes, we will be retiring this from our Status Page in order to keep the information here as fresh and relevant as possible.
No need to worry though! For persistent issues like we are experiencing with First Tech, we will update our Watchlist Institutions article, so you can monitor the status of your bank there.
No need to worry though! For persistent issues like we are experiencing with First Tech, we will update our Watchlist Institutions article, so you can monitor the status of your bank there.
Update
It looks like things are still in a holding pattern with First Tech and Plaid and these missing accounts. We're keeping our eyes on things, and we'll post updates here as we get them.
Update
First Tech has identified the issue and they are working on resolving it. We'll continue to keep you updated as we learn more.
Identified
Yet another non-update here. First Tech has identified the issue and they are working with Plaid in order to resolve it. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Update
Another non-update here. Plaid and First Tech are continuing to work on this issue, but we haven't heard word of any significant advancements just yet. Thanks for hanging in there with us!
Update
Plaid and First Tech are continuing to work on this issue, and they'll let us know as soon as there's any progress. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Update
Plaid has confirmed there is an issue with missing accounts and First Tech FCU, and they are working with First Tech to resolve things. We'll update here as we learn anything more!
Investigating
We are investigating a spike in reports of missing accounts (mostly Credit Card accounts) with First Tech FCU. We're working with our import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (Plaid).