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Our Direct Import provider has identified and is working on an issue that's causing widespread connection issues for all Synchrony and Synchrony-related institutions (e.g., Amazon, Lowe's, Sam's Club, and other store cards). Some of these have been temporarily disabled by our provider while they're being worked on and may appear missing from our institution search list. Please use our other transaction entry methods to keep your accounts up to date.
Posted May 26, 2026 - 19:34 UTC
This incident affects: Direct Import Providers (Plaid, MX).