Welcome, YNABer!
Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
PayPal—Connection Issues
Incident
Report for YNAB
Resolved
Unfortunately, this CAPTCHA issue with PayPal is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible.
No need to worry though! For persistent issues like this one with PayPal, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.
No need to worry though! For persistent issues like this one with PayPal, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.
Update
Our import provider is continuing to work on these PayPal issues. This is a quick reminder that we haven't forgotten. Once we have any *actionable* updates we'll be sure to share them. Thank you for your continued patience!
Identified
We've identified the issue's cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Investigating
We're investigating a spike in connection issues with PayPal, especially when it comes to completing CAPTCHA requests. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
This incident affected: Direct Import Providers (MX).