YNAB Status

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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!

ELAN CardMember Service - Connection and Transaction Issues
Incident Report for YNAB
Resolved
After monitoring ELAN’s connection for the past few days, we’ve confirmed that the issue is resolved!
Posted Jan 31, 2023 - 03:57 UTC
Update
Our Direct Import provider has resolved the issue with ELAN! 🎉 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to [email protected]!
Posted Jan 26, 2023 - 15:09 UTC
Identified
We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your budget updated.
Posted Jan 24, 2023 - 16:26 UTC
Investigating
We are investigating a spike in both connection and transaction issues for ELAN CardMember Service. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your budget up to date!
Posted Jan 11, 2023 - 19:43 UTC
This incident affected: Direct Import Providers (Plaid).