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Barclaycard US - Credit Card - Transactions Not Importing
Incident
Report for YNAB
Resolved
After monitoring Barclaycard’s connection for the few days, we’ve confirmed that the issue is resolved.
Monitoring
Our Direct Import provider has resolved the issue with Barclaycard transactions! 🎉 Please remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write in to help@ynab.com!
Update
We're continuing to work with our import provider to resolve this issue so that transactions will begin importing again. We'll be sure to let you know once we have any actionable updates!
Identified
We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Investigating
We are investigating a spike in transactions not importing for Barclaycard US. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (MX).