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TrueLayer (European Import Provider) Outage
Incident
Report for YNAB
Resolved
A fix has been implemented and confirmed successful. Should you have any lingering issues, please reach out to Support and we'll take a closer look. Cheers!
Monitoring
We've identified the issue and are implementing a fix. Connections and transactions should be functioning again, but we'll keep monitoring the situation. If after a day or two you are still running into issues, please reach out to our Support team; we'd love to help!
Investigating
We are currently investigating an outage of all TrueLayer (European) connections. We have put all TrueLayer functionality temporarily on hold while we investigate the cause and work to resolve it. During this time new connections cannot be created and transactions will not import on existing connections. We'll post updates here as we have them, so please subscribe to be notified. In the meantime, use our other transaction entry methods to keep your accounts up to date. Thanks for rolling with the punches with us!
This incident affected: Direct Import Providers (TrueLayer).