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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
CIBC (Canada): Connection Issues
Incident
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Resolved
This incident has been resolved.
Update
Unfortunately, this issue with CIBC is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. In the meantime, we recommend trying to connect every few weeks just in case our providers fix it before we're notified!
Identified
Our import provider is aware of an issue impacting CIBC connections. Continue to use our other transaction entry methods to keep your accounts up to date!
This incident affected: Direct Import Providers (Plaid, MX).