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Here’s what we know right now about any financial institutions with widespread issues (learn more about these Watchlist Institutions). If your bank lands on this page, there’s no need to hug the stress pillow. Just subscribe for updates and you’ll be the first to know!
America First Credit Union — Connection & Transaction Issues
Incident
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Resolved
Unfortunately, this issue with America First CU is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible.
No need to worry though! For persistent issues like we are experiencing with America First CU, we will update our Watchlist Institutions article so you can monitor the status of your bank there.
No need to worry though! For persistent issues like we are experiencing with America First CU, we will update our Watchlist Institutions article so you can monitor the status of your bank there.
Update
Our import provider is still working on a fix for this. As soon as we have an actionable update, we'll be sure to share it here. Thanks for your patience!
Identified
We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.
Investigating
We're investigating a spike in connection issues and transactions not importing for American First CU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.
This incident affected: Direct Import Providers (Plaid).